Privacy policy
Effective Date: June 2026
1. Who We Are PetMedsForLess.ca is an online pet pharmacy operated by a licensed Ontario pharmacy located at 1100 Barrydowne Road, Sudbury, Ontario. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
2. Information We Collect We may collect the following types of information:
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Name, email address, phone number, and mailing address
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Pet and patient name for prescription processing
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Prescription documents and veterinary information
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Payment information (processed securely — we do not store card details)
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Order history and website usage data
3. How We Use Your Information We use your information to:
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Process and fulfill your orders
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Verify and dispense prescriptions in compliance with Ontario pharmacy regulations
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Communicate with you and your veterinarian regarding your order
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Send order confirmations, shipping updates, and support responses
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Improve our website and services
4. Sharing Your Information We do not sell your personal information. We may share it only with:
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Your veterinarian, as needed to process or verify a prescription
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Shipping carriers to fulfill your delivery
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Shopify and other trusted service providers who support our operations, bound by confidentiality obligations
5. Prescription Data Prescription information is handled in strict compliance with Ontario pharmacy regulations. All documents are stored securely and accessed only by authorized pharmacy staff.
6. Cookies Our website uses cookies to improve your browsing experience and track basic analytics. You may disable cookies through your browser settings, though some features may not function properly.
7. Your Rights You have the right to access, correct, or request deletion of your personal information. To make a request, contact us at support@petmedsforless.ca or call/text 705-561-9281.
8. Data Retention We retain your information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
9. Contact Us For any privacy-related questions: PetMedsForLess.ca 1100 Barrydowne Road, Sudbury, ON support@petmedsforless.ca 705-561-9281
Text Message Communications
If you provide your phone number and opt in to text messages, PetMedsForLess may send you order updates, prescription status notifications, refill reminders, and recall notices via SMS. Message and data rates may apply. Message frequency will vary.
To opt out at any time, reply STOP to any text message you receive from us. For help, reply HELP or contact us at support@petmedsforless.ca or 1-855-560-PMFL.
We do not sell or share your phone number with third parties for their marketing purposes. Text message consent is never required as a condition of purchase or service.
