Frequently Asked Questions
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Common questions
Some medications require a valid veterinary prescription, while others are available over the counter. Each product listing will indicate whether a prescription is required. If you're unsure, contact us and we'll help you figure out the next step.
Yes. We have access to most compounded pet medications. Because there are many possible formulations, we don't list every option on the site. Call, text, or email us the prescription and we'll provide a quote and estimated shipping time.
We charge a discounted dispensing fee of $6.99 on all prescription pet medications.
Your veterinarian can send the prescription by phone, fax, or direct upload through our website. We can also contact your veterinarian directly on your behalf — just reach out and we'll take care of it.
Some veterinarians charge a small fee for this service. Even when they do, using PetMedsForLess typically results in overall savings. For long-term medications, we recommend requesting a full-year prescription when possible.
Delivery is free on all orders $100 and over. Orders under $100 are subject to a flat $15 delivery fee across Canada. Oversized or refrigerated items may have additional charges. Local delivery within 30 km of Sudbury is $10, and in-store pickup is always free at 1100 Barrydowne Road.
Most orders arrive within 3–7 business days depending on your location. You'll receive tracking information as soon as your order ships. Refrigerated or specialty medications may require additional handling time.
es. We ship to all provinces and territories across Canada from our licensed Ontario pharmacy.
Still have questions?
Contact our team and we will help you with products, prescriptions, orders, or general support.
